We designed our home from afar as we remained in Ohio while this home was being built. We spent weekly zoom sessions with our architectural designer and New Home Consultant designing and adjusting the plans. During the build process, we utilized Builder Trend to see progress reports, keep track of change orders, etc. We communicated regularly via email or text with our project manager and our interior design consultant. We traveled to Carmel several times throughout the process to make required selections and attend walk through sessions. We felt that our contacts were responsive and accommodating to our questions and requests.
We wanted an age in place home. Our hope is to be able to remain in this home for the rest of our lives. We wanted our home to incorporate senior friendly amenities such as a primary bedroom on the first floor, wider door frames and hallways to accommodate potential wheelchair accessibility, softer flooring, and an elevator. We also had additional design requests that we outlined in a plan we presented to the architect. The Old Town team did a nice job incorporating our ideas and often suggested things we didn’t think of.
We are pleased with the end result. We were impressed with the vendors that Old Town partners with. They were all very friendly and accommodating to our needs.
Our promise to all clients is to earn your trust, deliver a quality home and listen to understand your needs. We do this by being honest throughout the process, proactively communicating, paying attention to the details and most importantly, doing what we say we will do.
