Your Custom Home Journey:

Guided by a Dedicated Team of Experts

At Old Town Design Group, we understand the importance of building a home that truly reflects your unique style and needs. That’s why we offer a fully custom home building experience that sets us apart from the rest.

We make the building process seamless and convenient for you with our integrated team of site planners, architects, construction managers, and interior designers. From initial lot selection to the final walk-through, your Core Team is there to coordinate and communicate with you every step of the way, ensuring that every aspect of your home is carefully considered and executed to the highest standards.

Our unique approach to building a fully custom home allows us to offer more innovative designs, unique details, and customized features that you won’t find with traditional home builders. With Old Town Design Group, you can be confident that your home will be truly one-of-a-kind, built to the highest standards and tailored to your unique style and needs.

A spacious custom home in Westfield Indiana with a sprawling front yard adorned with beautiful trees.
A kitchen with a center island and bar stools.
A man and woman shaking hands at a desk, discussing the construction of new custom homes in Westfield Indiana or Carmel Indiana.
The Old Town Process

Your custom home journey starts with an introduction to your New Home Consultant, who will work with you on lot selection and guide you through the initial design process. We’ll provide you with a cost estimate based on your selected lot and initial plans, and if you’re ready to move forward, we’ll work on final design and pricing. With your approval, we’ll then begin the construction of your fully custom home, all the while keeping you informed and involved in every step of the process. At Old Town Design Group, we’re committed to making your custom home building experience stress-free and enjoyable.

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Three people standing in a wooded area near a custom home builder in Fishers, Indiana.

Step 1:

Site Evaluation

Whether you have the perfect spot in mind or want us to help you find it, our in-house team not only knows where to look for outstanding locations, but they also have the experience to identify unique lot features.

Your detailed lot analysis includes utilizing laser technology to assess the grade and determine factors such as home placement, potential water issues, and the need for fill. Often, the prep work for any given lot can vary by tens of thousands of dollars. If you’re trying to choose between multiple lots, our experienced team will help you determine which one is most cost effective.

A couple sits at a table looking at blueprints for their new custom home.

Step 2:

Architectural Design

In your design consultations, our team gets to know you and how you live so we can suggest innovative home floor plans and stand-out features that fit your personality, family, and lifestyle.

Your initial design—fully created in-house by our Old Town team—combines your prioritized elements and preferences to create a fully customized new home design that fits your chosen location and your vision for a life well lived.

Our integrated design-build process allows us to provide guidance on key decisions, ensuring that you understand the impact they have on both design and construction costs. Our process not only saves time, but also provides valuable insight and peace of mind, allowing you to make informed decisions and create a home that perfectly suits your needs and budget.

A custom home plan with elevations and floor plans for residents in Indianapolis and Carmel, Indiana.

Step 3:

The Details

Our design team works with you to finalize your new home design—adding creative details, complete specifications, exterior house plans, and a project timeline for your fully custom home.

During this step of the process, all the little details of your home are defined. When the final design is complete, we provide you with a firm, fixed price to avoid surprises later in the process.

Two people shaking hands in front of a house under construction, symbolizing the partnership between a custom home builder and their clients.

Step 4:

The Build

With all of the details of your final custom home plans in hand, we create a project timeline and start construction on your home. Our interactive project management system, BuilderTrend, empowers you to be informed throughout the build process, keeps your construction timeline on track, reminds you when it is time to make your next selections, and stores all your building documents in one place. Regular communication with your Core Team keeps you up-to-date on the progress of your new home and allows you to ask questions whenever they come to mind.

A man and a woman examining a tile in a home store.

Step 5:

Fit & Finish

We understand that every client is unique, which is why we provide a personalized design experience that caters to your specific needs and desires. Instead of being limited to a single selection center, you’ll visit the design studios of our preferred vendors, accompanied by your personal Everything Home Interior Designer. Your designer has years of experience and expertise, and will be instrumental in bringing your vision to life.

During the design selection process, your designer will work closely with you to understand your style, preferences, and budget. With access to a wide range of high-quality materials, finishes, and fixtures, you’ll have the flexibility to customize every aspect of your home, ensuring that it truly reflects your individual taste and personality.

A custom home with a large front yard and landscaping, now available for sale in Carmel, Indiana.

Step 6:

Welcome Home

When your custom home is complete, Old Town Design Group offers a new home orientation. During this time, you get a hands-on tour of your home from the experts who built it. We’ll answer your questions and familiarize you with every aspect of your new home.

Additionally, your Everything Home Designer can help you with all the finishing touches like blinds, furniture and accents to make your new house feel like home.

A living room with wood beams and a fireplace, crafted by a Custom Home Builder in Carmel Indiana.

Step 7:

Beyond the Build

We provide a complete home warranty with a dedicated team of experts on staff to take care of your new home. Upon closing we will schedule a 45 day walk-through. This gives you the opportunity to live in your home and make sure everything is to your satisfaction. Since many manufacturers offer a 1-year warranty, We schedule an 11 month walk through to ensure enough time to submit a warranty claim should any issues arise.

A group of people in hard hats standing in front of a building, showcasing their expertise in constructing custom homes.

With you every step of the way

A Dedicated Team of Experts

Our site planners, architects, construction managers, and interior designers are all part of one team that works together—and with you—to build your home. With friendly and open communication at every step along the way, you always know what’s happening during your building journey.

Meet Your Core Team

Your Core Team walks with you through every step of your building journey.

New Home Consultant

Lot Selection
Contract Documents

Construction Manager

Quality Control

Everything Home Designer

Color Selection
Design Guidance
Finishes & Fixture Coordination

Ready to get started?

Our promise to all clients is to earn your trust, deliver a quality home and listen to understand your needs. We do this by being transparent, proactively communicating, paying attention to the details and most importantly, doing what we say we will do.

Schedule a free consultation today!

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